Terms of Service
Effective date: October 31, 2026
These Terms of Service explain the basic conditions for using the Bombay House Restaurant & Bar website and communicating with our business, including through Google Business Profile messaging. By using these services, you agree to these Terms to the extent permitted by applicable law.
1. About Bombay House
Bombay House Restaurant & Bar is operated by Bombay House LLC at 496 Polaris Parkway, Westerville, Ohio 43082. Our website is www.bombayhouseoh.com. You can reach us at [email protected] or (614) 392-0896.
2. Website and business messaging
Our website and messaging channels provide information about our restaurant, food, services, menu, hours, catering, and events. Information is provided for general use and may change. Please communicate respectfully and do not use our contact forms or chat features for unlawful, abusive, fraudulent, or unsolicited promotional messages.
3. AI-assisted responses
When you contact us through Google Business Profile or related business messaging services, an AI-assisted agent may respond to common questions. AI responses can be incomplete or inaccurate and are not a substitute for confirmation from our staff. Prices, dietary details, availability, custom catering quotes, booking arrangements, and order modifications are not final unless confirmed by Bombay House through an appropriate channel. You can ask to speak with our team.
4. Orders, reservations, and catering
Menu items, ingredients, availability, opening hours, promotions, taxes, charges, and prices may change without notice, subject to applicable law. A message asking about an order, table, or event does not by itself establish a confirmed order, reservation, or catering contract. For catered events, staff will confirm the scope, pricing, event date, pickup or delivery arrangements, deposits, cancellation terms, and other requirements separately. Orders and reservations placed through outside services may also be governed by those providers’ terms.
5. Food allergies and dietary information
Our kitchen handles a variety of ingredients, including common food allergens. Dietary labels and AI-generated responses may not capture every ingredient or cross-contact possibility. If you have allergies or medically important dietary restrictions, contact our team directly before ordering. Do not rely solely on automated messaging to assess food safety.
6. Text messaging and communications
If you initiate a business message, we or our messaging service providers may reply about your request. Promotional messages are handled separately and require any consent applicable to that communication. If you receive promotional texts, you can opt out using the instructions in the message, including STOP when supported. Message and data rates from your carrier may apply. Google, carriers, and other messaging providers may apply additional platform terms.
7. Third-party websites and services
Links to ordering, payment, booking, social media, or other third-party platforms are provided for convenience. These services are operated independently and may have their own terms, privacy policies, availability, and technical limitations. Bombay House is not responsible for third-party services to the extent permitted by applicable law.
8. Website content and acceptable use
Unless stated otherwise, the text, branding, graphics, and other content created by Bombay House on our website are owned by or licensed to Bombay House. You may access the site for personal, noncommercial purposes. Do not copy or exploit our content in violation of applicable law or interfere with the security or operation of our services.
9. Availability and limitations
We work to provide accurate, available services, but cannot guarantee the website, chat functions, or third-party integrations will always be uninterrupted or error-free. To the fullest extent allowed by law, we disclaim warranties not otherwise required by law. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.
10. Changes and governing law
We may change these Terms from time to time. Updated Terms will appear on this page with a revised effective date. These Terms are governed by the laws of Ohio, without limiting mandatory consumer rights that otherwise apply.
11. Contact
For questions about these Terms, email [email protected] or call (614) 392-0896.
Bombay House Restaurant & Bar · 496 Polaris Parkway, Westerville, OH 43082 · (614) 392-0896